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Securing your CRM Donor & Client Data
There are several common CRMs that are available for nonprofit organizations. Your needs as an organization - and how you need to manage your data - should come first. The technology (whatever software platform you choose to use) should support those needs. In other...
Your Computer Equipment & Surge Protection
Let's face it. Computer equipment, servers, and network appliances including routers, switches & firewalls are expensive. Replacing them would cost money, not to mention valuable time & energy of your staff or outside contractors that could be used elsewhere....
Data Redundancy vs Backups
A few weeks ago, I wrote a blog post on Technology Infrastructure and Inclement Weather. In this blog post, I'm writing about a similar topic included in the last blog post, the difference between data redundancy and data backups (and why you should have both)....
Technology Infrastructure & Inclement Weather
Tonight, the Chattanooga TN area will see extremely strong thunderstorms, as well as possible tornadoes that have already done damage to other parts of the United States. Disaster response readiness – for any type of emergency – is important. But one area of...
FCC Decision to Back “Internet Fast Lane” is Wrong
For Immediate Release FCC Decision to Back “Internet Fast Lane” is Wrong, And is Harmful to Nonprofit Organizations & Small Businesses Yesterday, the New York Times published an article about the Federal Communications Commission’s (FCC’s) newest proposal on...
Securely Discarding Your Old Hard Drives
We recently had a client who wanted to replace one of their employee's computers. In this process, I asked (and they wisely accepted) if I should destroy the data on the old computer's hard drive after taking a backup of the necessary data to transfer to the new PC....
Your Information and the Social Engineer
"I operate under the principle that my computer is owned by at least three governments." This was said by Costin Raiu, Senior Security Researcher for Kaspersky Lab, in a presentation he gave to information security analysts at an event hosted by Kaspersky. Raiu wasn't...
What is Web Hosting?
In one of my previous blog posts, I wrote about the different types of web hosting, and why making the right choice matters for both nonprofit organizations and businesses of any size. But a question I get asked quite often (including this morning), is the question,...
Introduction to DNS and IPv6
DNS. Just another acronym thrown about by information technology professionals that doesn't mean anything to the "average Joe." But what is it, and why should you be concerned about it? This, among other related questions, are ones that I will answer in this blog...
Why Big Websites Fail and What Nonprofits Can Do About It
Yesterday, Amazon.com, arguably one of the world's most popular websites, went down for a period of time. There are no indications (yet) that other websites were affected. As many network engineers know, Amazon maintains massive data centers around the world in order...
Routers, Switches & Firewalls: What Are the Differences?
We've worked with multiple clients who are confused about the differences in routers, switches and firewalls. Each kind of device has advantages and disadvantages over the others, and each have different purposes. In this blog post, we will identify the key uses for...
“The Gig”: What it means for Chattanooga
As many of our readers know, we are located in Chattanooga, TN, the first city in the Western Hemisphere (and one of the only cities in the world) to have gigabit-speed internet available to all homes and businesses in the region. With high-speed internet come many...