Knowledge Base

Barred Owl Web created the following tutorials to provide always-accessible answers to some of our clients’ most frequent questions. You’ll also find materials from our past workshops. If you don’t see what you’re looking for, just give us a call or contact us online.

You can find our Terms of Service & Policies here.

How To Articles…

Click the section below to expand for instructions.

Accessing Your Email

Accessing Your Email

To access your Barred Owl Web email account via your web browser, visit https://mail.barredowlweb.com

If you prefer to use a mail client like Microsoft Outlook or Apple Mail to access your email, set up your account using the following information. We recommend using IMAP, but POP3 is an option as well.

 

IMAP Details

  • Incoming Mail Server: mail.barredowlweb.com
  • Incoming Server Port: 993
  • Email Username: Your full email address
  • Outgoing Mail Server: mail.barredowlweb.com
  • Outgoing Server Port: 587 (requires STARTTLS)

POP3 Details

  • Incoming Mail Server: mail.barredowlweb.com
  • Incoming Server Port: 995 (requires SSL/TLS connection & authentication)
  • Email Username: Your full email address
  • Outgoing Mail Server: mail.barredowlweb.com
  • Outgoing server port: 587 (requires STARTLS connection)

Accessing your email from your phone or tablet

You can also access your email from an Android, iPhone, iPad or other tablet or mobile device.

Email on your iPhone

  • Open “Settings”
  • Tap on “Mail, Contacts and Calendars”
  • Tap on “Add Account”
  • Tap on “Other” which is the very last option underneath a number of popular cloud email providers
  • Setup your email according to the general instructions above. Again, we recommend using IMAP, but you may use POP3 if you wish
Changing Your Email Password

When we setup your account, you will be given a randomly generated password. However, we strongly recommend that you change your password to something different by following these steps below. Read our blog post on Password Security for some general password security recommendations.

  • Login to Webmail at https://mail.barredowlweb.com
  • Click on “Settings” (upper right of the screen)
  • Click on “Password” in the left sidebar
  • Type in the current password, and type in (twice) your desired new password
  • Click save to finish changing your password

Click this image (and feel free to print it) for a helpful visual with setting up your email:

Click this image (and feel free to print it) for a helpful visual with changing your email password.

Email Filters including Auto Responses and Out of Office replies
Barred Owl Web’s email system lets you create filters which you can use to automatically save specific incoming messages into specific folders, setup Auto Responses based on various rules, setup an Out of Office reply, and more.

Here’s how to setup a filter for an Out of Office reply:

  • Login to Webmail
  • Click on “Settings” (upper right of the screen)
  • In the left sidebar, click on “Filters”
  • Click on the plus button (+) inside the “Filters” column – 3rd column over. The button is on the bottom of the screen
  • Select the “all messages” radio button
  • In the first dropdown, select the option to “Reply with message”
  • Type in your message (the actual response in the body , your message subject, and your email address
  • Leave the “how often to send messages” option blank
  • Click Save

Click this image (and feel free to print it) for a helpful visual in setting up new email filters.

Click this image (and feel free to print it) for a helpful visual in setting up new email filters.

Click this image (and feel free to print it) for a helpful visual in setting up new email filters.

Contact us with any questions you may have!

Previous Workshops

These are workshops that we have presented at various conferences & events. Newer workshops are on the top:

Contact us